Customer stories
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How JK Logix recovered $67K in its first two weeks on Reeve

With 3,000+ invoices across 500+ customers, following up on every overdue balance by hand was impossible. Reeve took over the chase — and in two weeks it became the team's default way to get paid.

Distribution & logisticsLansing, Michigan

$67K+

Recovered in 2 weeks

and climbing

180+

Invoices collected

after Reeve followed up

109 days

Oldest balance recovered

paid 8 days after outreach

3,000+

Invoices monitored

automatically, every day

JK Logix — Reeve

The challenge

500+ customers, one AR clerk, and 3,000 invoices to watch

JK Logix runs a high-volume distribution business with thousands of open invoices spread across 500+ customers. Many are reliable but slow — payment routinely drifts weeks past due, and some balances had been sitting unpaid for months.

Chasing every one by hand wasn't realistic. A single person can't politely, consistently follow up on 3,000 invoices, track who promised what, and notice the moment a balance quietly goes cold. So invoices slipped through — and stalled cash piled up.

Reeve adapted to our outreach strategy fast, and it keeps getting smarter, knowing exactly when to follow up. Our team stopped chasing hundreds of invoices and started focusing on the accounts that actually need a human. It's one of the best investments we've made.
Jordan KieferJordan KieferCEO, JK Logix

The solution

Reeve took over the follow-ups — in JK Logix's name

JK Logix connected QuickBooks Online and let Reeve monitor every open invoice. When a balance goes past due, Reeve sends a warm, professional follow-up on JK Logix's behalf, escalating gently over time and bundling multiple invoices per customer into a single clean email.

When a customer replies — "check's in the mail," "paid last week," or a question — Reeve reads it, pauses the right invoices, and flags anything that needs a human. Nothing gets double-chased, and nothing gets forgotten.

JK Logix in Reeve

The results

Stalled cash started moving — and kept moving

In the first two weeks alone, Reeve recovered over $67,000 across 180+ past-due invoices — including balances more than three months old that had effectively gone silent.

And it didn't stop there. Collections have climbed week over week, and reaching out through Reeve has quietly become the team's default workflow — every overdue balance now gets followed up, automatically, in JK Logix's own voice.

  • $67K+ recovered in the first two weeks — and still climbing
  • 180+ overdue invoices collected after Reeve's outreach
  • A 109-day-overdue balance paid just 8 days after Reeve reached out
  • A $900 invoice, 80 days overdue, paid the same day the email went out
  • 3,000+ invoices monitored continuously — zero added headcount
  • Now the team's default way to get paid

Your invoices won't chase themselves.

Reeve works your overdue receivables in your name, on your terms — just like it does for JK Logix. Book a quick call to get set up.