Customer stories

How JK Logix recovered $315K in its first 60 days on Reeve

With 15,000+ invoices across 500+ customers, following up on every overdue balance by hand was impossible. Reeve took over the chase — and became the team's default way to get paid.

JK Logix in Reeve
JK Logix logo
Distribution & logisticsLansing, Michigan

$315K+

Recovered in 60 days

and climbing

800+

Invoices collected

after Reeve followed up

651 days

Oldest balance recovered

nearly two years overdue

15,000+

Invoices monitored

automatically, every day

The challenge

500+ customers, one AR clerk, and 15,000 invoices to watch

JK Logix runs a high-volume distribution business with thousands of open invoices spread across 500+ customers. Many are reliable but slow — payment routinely drifts weeks past due, and some balances had been sitting unpaid for a year or more.

Chasing every one by hand wasn't realistic. A single person can't politely, consistently follow up on 15,000 invoices, track who promised what, and notice the moment a balance quietly goes cold. So invoices slipped through — and stalled cash piled up.

“
Reeve adapted to our outreach strategy fast, and it keeps getting smarter, knowing exactly when to follow up. Our team stopped chasing hundreds of invoices and started focusing on the accounts that actually need a human. It's one of the best investments we've made.
Jordan KieferJordan KieferCEO, JK Logix

The solution

Reeve took over the follow-ups — in JK Logix's name

JK Logix connected QuickBooks Online and let Reeve monitor every open invoice. When a balance goes past due, Reeve sends a warm, professional follow-up on JK Logix's behalf, escalating gently over time and bundling multiple invoices per customer into a single clean email.

When a customer replies — "check's in the mail," "paid last week," or a question — Reeve reads it, pauses the right invoices, and flags anything that needs a human. Nothing gets double-chased, and nothing gets forgotten.

JK Logix in Reeve

The results

Stalled cash started moving — and kept moving

In the first 60 days, Reeve recovered over $315,000 across 800+ past-due invoices — including balances more than a year old that had effectively gone silent.

And it didn't stop there. Collections climbed week over week, and reaching out through Reeve became the team's default workflow — every overdue balance now gets followed up, automatically, in JK Logix's own voice.

  • $315K+ recovered in the first 60 days — and still climbing
  • 800+ overdue invoices collected after Reeve's outreach
  • A balance 651 days overdue — nearly two years — recovered
  • 15,000+ invoices monitored continuously — zero added headcount
  • Now the team's default way to get paid

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