It is what makes cash application possible: without it, a $14,250 ACH that covers three invoices and a short-pay is a puzzle. Ask customers to include invoice numbers on every remittance, and treat a short-pay without explanation as a dispute to raise the same day.
Glossary
Remittance advice
Remittance advice is the notice a customer sends with a payment listing which invoices the payment covers and any deductions taken.
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