Understanding your customer's AP process is most of collections. AP departments batch payments on a fixed cycle, match invoices to POs, and route anything unmatched to a queue nobody owns. An invoice that arrives the day after a payment run waits until the next one regardless of how well it was written.
Glossary
Accounts payable
Also: AP
Accounts payable (AP) is the money a business owes its suppliers for goods or services received but not yet paid for; your invoice is a line in your customer's AP.
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