AI collections agent
An agent that works your receivables.
Not a chatbot with a to-do list.
Reeve reads your open invoices, decides what each one needs, writes and sends the follow-up in your name, reads the reply, and acts on it. You keep the judgment calls. It keeps the calendar.
- Setup
- Under 10 minutes
- Sends from
- Your own email
- Stops
- The moment QuickBooks records payment
The short answer
What AI collections agent means, and where Reeve fits.
An AI collections agent is software that runs accounts receivable follow-up the way a good AR person would: it reads each open invoice and the client's history, decides what that invoice needs next, writes the message, sends it, reads the reply, and adjusts. Reeve is that. It connects to QuickBooks Online, works every overdue invoice in your name from your own email, escalates in tone only when earlier messages go unanswered, pauses when a client disputes, records promised payment dates, and stops the instant a payment posts. Anything firmer than a direct reminder can wait for your approval.
The word 'agent' is doing real work here. A reminder scheduler executes a plan you built. An agent makes the routine decisions itself: which invoices to bundle into one email, what tone this client needs today, whether a reply is a dispute or a question, when to escalate and when to wait. The judgment calls that matter (what to do about a client who has gone silent after an escalation, whether to write something off) stay with you.
What you get
The whole job, not a piece of it.
Decides per invoice, per client
Stage, tone, timing, and bundling are chosen for each situation from the invoice and the client's history, not from a global rule.
Writes every message
Fresh copy for each follow-up. Invoice details, days late, and context, in your voice, without a template showing through.
Reads and classifies replies
Dispute, promise to pay, question, or payment. Each one triggers the right next step: pause, record a date, route to you, or stop.
Escalates one rung at a time
Never skips from a first touch to a threat. An already-aged invoice still starts friendly and walks up.
Owner review where it counts
Run fully automatic, or hybrid: routine reminders go out on their own and anything firm waits in your approval queue with the draft ready.
Shows its work
Every send, reply, decision, and what is scheduled next, per client and per invoice. Plus DSO, aging, and collection speed.
How it compares
Scheduler, assistant, and agent
| Reminder scheduler | AI writing assistant | Reeve (AI collections agent) | |
|---|---|---|---|
| Decides what each invoice needs | No, you configure rules | No, you prompt it | Yes |
| Writes the message | Template | Yes, when asked | Yes, unprompted |
| Sends it | Yes | No | Yes, from your email |
| Reads the reply | No | No | Yes |
| Acts on the reply | No | No | Pause, record, route, or stop |
| Escalates over time | If configured | No | Yes, one rung at a time |
| Human approval gate | n/a | Always | Optional, per stage |
| Stops on payment | Yes | n/a | Yes, from QuickBooks |
How it works
Connect, review, turn it on.
- 1Connect. QuickBooks Online and your Gmail or Microsoft 365 account, through OAuth. Under ten minutes.
- 2Review. See every invoice Reeve would work on and who it would write to. Exempt any client with one tap. Pick automatic, review, or hybrid mode.
- 3Turn it on. Follow-ups go out in your name on a fixed, escalating schedule. Replies are read for disputes and promises to pay. Payment stops the sequence.
- 4See the numbers. DSO, aging by client, days late, and collection speed, reconciled to QuickBooks, emailed weekly.
Fit
Who this is for.
Owners and finance leads at B2B service businesses on QuickBooks Online who want collections to run without being run, and want to see every decision it makes.
Not the right fit
Teams that want to hand-craft every message, or consumer collections (Reeve is B2B only).
Questions
Common questions about AI collections agent.
What is an AI collections agent?
Software that runs invoice follow-up the way an AR person would: reads each open invoice and client history, decides what it needs next, writes and sends the message from your email, reads the reply, and adjusts. Reeve is an AI collections agent for B2B businesses on QuickBooks Online.
Does an AI collections agent replace a person?
It replaces the routine: the daily aging-report check, the writing, the sending, the reply triage, the schedule. It does not replace the judgment calls, which is why Reeve keeps an owner-review step for anything firm and flags the invoices that finish the sequence unpaid.
Can I approve messages before they go out?
Yes. Review mode holds every message for approval; hybrid mode sends routine reminders automatically and holds anything firmer in an approval queue with the draft ready.
How does it handle a client who disputes an invoice?
It reads the reply, pauses all follow-up on that invoice, and alerts you with a summary of what the client said. Follow-up resumes only when the invoice is corrected or confirmed.
Is the AI writing obvious to clients?
No. Each message is short, specific to the invoice, in your tone, and sent from your own address. There is no platform branding.
By industry
Your whole AR, on autopilot.
Reeve collects every overdue invoice in your name and shows you exactly where you stand.
Ten minutes to set up. 7-day free trial. Stops the moment they pay.